Terms & Conditions

1. Agreement

By placing an order on heavenumbrellas.com, you agree to these Terms & Conditions. These terms govern the sale of goods by us to you and supersede any prior agreements or representations.

2. Prices & Payment

All prices are in your local currency and include applicable taxes unless stated otherwise. Payment is due at the time of order. We accept various payment methods, which will be listed at checkout.

3. Delivery

We aim to dispatch orders within 1–2 business days. Delivery times vary based on your location and the shipping method selected. Shipping costs are calculated at checkout. Please note that customs duties and taxes may apply for international orders and are the responsibility of the customer.

4. Returns & Cancellations

You have the right to cancel your order within 14 days of receiving the goods. To exercise this right, please contact us to request a returns form. The item must be returned in its original condition, unused, and in the original packaging. Return shipping costs are the responsibility of the customer.

5. Warranty

We offer a 12-month manufacturer’s warranty against manufacturing defects. This warranty does not cover damage caused by misuse, accidents, or normal wear and tear. To make a warranty claim, please contact us with details of the issue.

6. Liability

Our liability is limited to the purchase price of the goods. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.

7. Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.

8. Governing Law

These Terms & Conditions are governed by the laws of your jurisdiction. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in your location.